Welcome to Group 1 Kia South Austin
Welcome to Group 1 Kia South Austin
Our Vehicles
Currently out of stock
Our Reviews
Despite the crowding, service was efficient and well-taken care of. Edwin did a great job. Trying to call in however was useless- they aren't on location and don't know anything in the phone.
Ashley was great! The service was quick too, it an enjoyable experience. Would definitely go back.
Always great customer service easy to schedule service especially on a saturday good clean waiting room
Dealership is good. Service department needs work on their customer service. Communication is key and unfortunately they lack in this area.
We had a very good experience at this dealership. Steve Formsma our service consultant was amazing!
Cell from the service department is such a great guy! I request him every single time I go to Kia of South Austin, and they always do such an amazing job!
Great service. Car was ready within a reasonable amount of time. Workers were really nice.
only because I can't give 0 Terrible service, I call to make an appointment, you show up and only then do they tell you they will need 5+ days just to determine the fix, when they could have mentioned it on the phone. No call no update along the way. When they finally get around to pricing out the fix and robbing you blind via invoice with no call, they then stop answering your calls, fail on multiple callbacks and leave you on hold for 2 hrs just trying to get a simple update on the vehicle. The staff is rude and cannot seem to be bothered with customer service because they are so busy, repeatedly telling you how lucky you are because someone else's vehicle has been there for 3 weeks. They offer no courtesy vehicle, and tell you good luck getting a reimbursement from Kia on a rental. Completely useless, I will never return here for my Kia.
I had my Sorento tire replaced there under warranty. Steve, in service is super helpful!
Car sales are great, maintenance group is fast but reliability is another story, if they mess something up you will have a week hold time for them to diagnose the issue they caused. You have to leave your vehicle and they offer no loaners
Excellent experience! Quick turnaround, professional staff, and the oil change was done on time. Very satisfied.
It was a pretty quick process for us. I gave 4 star mainly because of my main contact lady Ashley was very responsive when I had questions thru the process. And she was just great. The minus one star was because the mechanic informed us in the diagnostic that the steering system was not good but when we got it home we looked because we had previously replaced it that all the wires to it were cut or ripped off. Fixed a big issue we were having with the vehicle once we wired it back and taped it. As well as when I got on the highway my wheel wall fell off. But im happy the repairs we did have them do and my car is doing ok as of now.
Kia of South Austin gave me a terrible experience. I had a scheduled appointment for a simple tire rotation on my EV9. When I arrived, they told me it would take two hours. When I mentioned my appointment, the staff rudely said appointments mean nothing and other people have them too. Do not waste your time here.
Super communicative and quickly assessed a problem with my fuel pump. Everything was under warranty so just had to wait on a part. At pick up, the folks in the service area were super friendly and it seemed like a good teamwork environment. I would use them again for any future maintenance!
Had excellent service! Everything was handled with professionalism and efficiency. I will definitely be using this dealership for additional servicing needs.
Welcome to Group 1 Kia South Austin
A Respected Kia Dealer Near Rollingwood
When you head to Group 1 Kia South Austin for your automotive needs, you can be confident you will be taken care of. From the friendly professionals on our Kia finance team to the skilled technicians in our Kia service center, we have dedicated people who are ready to help you at every stage of your car-buying and ownership journey. Learn more about our services below, then visit our Kia dealer near Round Rock to begin a partnership that will last a lifetime!
